A resident on a government website has one specific task: pay something, apply for something, report something, or find out when a meeting is. Every extra click is a phone call to your front desk. Good public sector web design is measured in tasks completed, not in visual polish.
These are the searches your next customer is running — usually on a phone, usually within a few miles of you. Every one of them is a page that either exists on your site or doesn't.
Pay, apply, report, attend. Organized around what residents need to do, not around the org chart.
Contrast, keyboard navigation, screen-reader structure, and captioned media — a legal expectation for public agencies, not a nice-to-have.
Properly translated public information, because access to government services shouldn't depend on which language you read.
Dated, searchable HTML with PDFs attached — not PDFs alone, which nobody and nothing can search well.
Forms, ordinances, and departments findable in one search box, since residents don't know which department owns their problem.
Many residents access public services only on a phone, sometimes on a weak connection. The site has to be light.
Static information points to a Simple Site. Information that changes points to a Custom Site. Anything that needs a real back end — scheduling, accounts, live data — is a Smart Site. All prices are starting points that move with scope.
A single department or district — services, hours, contacts, and documents, accessible and fast.
Multi-department structure, bilingual build, meeting and notice archives, and full document library.
Online applications, permit and request tracking, payments, and automated notifications to residents.
We're a remote-first studio based in Hollister. We know the difference between a customer searching from Hollister and one searching from out past Tres Pinos, and we build that into the site. Meetings happen wherever is easiest for you.
Every point on this page is already live in a complete, multi-page sample site. Click through the pages, the schema, and the lead capture before you spend a dollar.
Public services, permits, meeting schedules, and resident resources for a Hollister municipal department. Clear, accessible, and easy to find.
Different trade, same search behavior. These sample sites solve the problems a local government site shares with its neighbors — and each one is a complete, multi-page build you can browse.
Community programs cross-reference each other constantly
Housing and permit information serve the same residents
Neighborhood and city-service content overlap
Community programs cross-reference each other constantly.
Housing and permit information serve the same residents.
Residents completing tasks without calling. That means task-first navigation, plain language, real accessibility, and search that works. Visual redesigns that leave the structure untouched don't reduce a single phone call.
Public entities are held to accessibility expectations under state and federal law, and standards continue to tighten. We build to WCAG on every tier — proper contrast, keyboard navigation, semantic structure, and captioned media — rather than bolting on an overlay widget that doesn't hold up.
Because PDFs are close to invisible. They're hard to read on a phone, frequently inaccessible to screen readers, poorly indexed by search engines, and unusable by AI assistants answering resident questions. Publish the content as a web page and attach the PDF for the record.
For public services in San Benito County, yes. A significant share of residents read Spanish, and access to government information shouldn't be gated by language. We build fully translated pages rather than relying on a browser translation widget.
Simple Sites for a single department start at $4,999 one-time, or lease-to-own at $1,500 down plus $100 a month for 36 months. Custom Sites with multi-department structure and bilingual content start at $7,999 or $2,500 plus $200 a month. Smart Sites with online applications and payments start at $15,000 or $5,000 plus $500 a month, plus a $297/mo tech stack subscription.
On a Smart Site, yes — applications, permit and request tracking, and payments through a compliant processor, with automated status notifications. On lower tiers we make the forms downloadable and the instructions unmistakable.
Yes. Agendas, notices, and news need to go up without a developer, so we set up editing that staff can actually use and document it. Ownership matters here too: you get the code, so the site is never trapped with one vendor.
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