Question 1

What's the fastest way to reach you?

Accepted Answer

Email hello@hollisterwebsites.com, or call during business hours. Both reach the same small team — no routing, no gatekeeping — and Hollister-area inquiries usually get a same-day reply.

Question 2

What happens after I email you?

Accepted Answer

You get a real reply within 1 business day: a starting spot and recommended next steps, any questions we need answered, and a link to book a free 30-minute call. On that call we cover your goals, your competition, and which tier fits.

Question 3

Is the discovery call really free?

Accepted Answer

Yes, and there's no obligation and no pitch deck. If we're not the right fit for your business, we'll tell you on the call and often point you somewhere better.

Question 4

Do you meet in person?

Accepted Answer

Yes. We're based in Hollister and happy to meet at your business, at a downtown coffee shop, or wherever's convenient. In-person meetings are especially helpful for Smart Site scoping.

Question 5

What information should I bring to the first conversation?

Accepted Answer

Your current website URL (if any), a rough list of pages or features you want, examples of Hollister competitors you like, and a ballpark budget. Bring less and we'll still make progress.

Question 6

Do you sign NDAs?

Accepted Answer

Yes, before sharing anything sensitive. Standard mutual NDAs are fine and we can sign yours or provide ours.

Question 7

What are your business hours?

Accepted Answer

Monday through Friday, 9am to 5pm Pacific. Urgent client requests get handled outside those hours as needed — we're a small local team, not a call center.

Who are we building for?