What accessibility standard does Hollister Websites follow?
We build to WCAG 2.1 Level AA. That's the standard referenced by the ADA and California's Unruh Act for public-facing websites, and it's the target we hold both this site and the sites we build for clients to.
When was this website last audited for accessibility?
Most recently in 2026. We ran automated axe-core scans across 9 core pages, fixed every reported violation, and re-scanned to confirm zero remaining issues. We re-run the scan whenever we ship significant page changes.
What did the audit actually find and fix?
The main issues were color contrast on our amber accent and low-opacity text, one skipped heading level, a missing main landmark on the contact page, and a handful of icon-only buttons without accessible names. All of those were corrected.
Are automated scans enough to guarantee accessibility?
No. Automated tools catch roughly a third to a half of real barriers. We supplement them with keyboard-only navigation checks and manual review of headings, alt text, and focus order. If something still trips you up, we want to hear about it.
How do I report an accessibility barrier on this site?
Email hello@hollisterwebsites.com with the page address and a short description of what happened. We aim to acknowledge within 2 business days and to resolve or give you a timeline within 10 business days. If you'd rather talk, call us and we'll take the details by phone.
Can you get the information to me another way if a page isn't usable?
Yes. If any page or document on this site is a barrier for you, tell us what you were trying to find and we'll send the same information by email, plain text, large print, or over the phone at no charge.
Do you build accessible websites for Hollister businesses too?
Yes. Semantic headings, keyboard-navigable menus, labeled forms, alt text, and AA color contrast are part of every build we deliver in Hollister and San Benito County — not a paid add-on. For regulated clients like medical practices, government, and non-profits, we also run a manual keyboard and screen-reader pass before launch.