Marisol Reyes
Owner, C-36 licensed plumber
Twenty-one years in the trade, the last 12 running this shop. Still takes the on-call phone 2 nights a week.
Who we are
Family-run, licensed, and local.
Two generations of plumbers working out of Hollister, with a crew that knows which neighborhoods still have galvanized supply lines and which sewer laterals are clay.
Why flat rate
Hourly billing punishes you for our surprises.
When a shutoff valve snaps off in someone's hand, that's our problem to solve, not an extra 2 hours on your invoice. Flat rate puts the risk of a hard job on us, where it belongs, and it means you can approve the work without doing math.
Everything is documented: photos before and after, the written quote you signed, and the permit when the job needs one. Water heaters and repipes in Hollister are permitted and inspected — a contractor who offers to skip that is telling you something.
CA C-36 Plumbing Contractor · License #000000 (sample) · Bonded and insured
The crew
Who pulls up to your house.
Grant Feliciano
Service manager
Runs the schedule, the emergency rotation, and the permit paperwork so techs are on jobs instead of at a counter.
Dev Raman
Lead technician, repipe crew
Handles whole-house repipes and slab leak reroutes, including the drywall patch and texture at the end.
Ollie Barnes
Technician, drains and camera
Jetting, cable work, and sewer camera inspections. Records every line so you have footage before agreeing to a dig.
How a plumbing call runs
The same routine on every job.
1. Call or send the details
Describe what's happening and where. Dispatch decides in about 2 minutes whether this is an emergency roll or a scheduled visit, and tells you which.
2. Arrival window and a name
You get a 2-hour window, the tech's name, and a text when they're on the way. Emergency calls get an ETA in minutes instead.
3. Diagnose and price flat
Flat-rate pricing from a published book, quoted before work starts. Not an hourly clock that rewards a slow afternoon.
4. Options, not one number
Where repair and replace are both real choices — slab leaks, aging water heaters — you get both prices and an honest read on which we'd pick.
5. Permits and inspection
Water heaters, repipes, and gas work get permitted and inspected. It protects your homeowner's policy and your resale disclosure.
6. Clean up and warranty
Drop cloths down, debris out, and a written warranty in your hand: 1 year on labor, manufacturer terms on parts.
Neighbor references
What neighbors say after the call.
“Pipe blew at 11pm. A person answered, not a machine, and a truck was in the driveway inside an hour.”
“They priced the slab leak reroute next to the spot repair and explained why they'd pick the reroute. First plumber to give me a choice.”
“Water heater swapped, permit pulled, old tank gone, done before lunch.”
“Camera'd the main and showed me the root intrusion on screen. No guessing, no upsell.”
“Repiped the whole house in 3 days and patched the drywall so well I can't find the cuts.”
“Tested our water first and told us we needed a smaller softener than the last company quoted.”
About the plumbers
License, warranty, and who's on the truck.
How long have you been plumbing in this area?
Twenty-one years in the trade for the owner, and 12 years running this shop out of Hollister.
What professional plumbing credentials do you maintain in California?
We maintain a valid California C-36 plumbing contractor license and are fully bonded and insured. We always encourage our San Benito County clients to verify any plumber's license number with the state board before signing any service contract.
Do you subcontract plumbing work out?
No. Every technician on your property is our employee, covered by our workers' compensation, and background checked.
What kind of warranty do you provide for local plumbing work?
We provide a 1-year warranty on our labor, honor manufacturer terms on parts and equipment, and offer 30 days on cleared drain lines. Everything is provided in writing on your final invoice for your records.
What are your payment terms for plumbing repairs in Hollister?
Nothing is due until the work is finished and tested for standard service calls. Larger projects like repipes and water heater replacements require a deposit at scheduling with the balance due at final inspection.
Do you offer financing for major plumbing projects in Hollister?
Yes, for repipes, sewer line replacements, and water heater upgrades in Hollister, we offer financing through a third-party lender. Terms are shown up front with no hidden dealer markups buried in the project price.
Do you travel to rural properties in Tres Pinos, Paicines, or Aromas?
Yes, we serve well and septic-connected homes throughout Tres Pinos, Paicines, and Aromas. We charge the same standard rates for these rural calls as we do for homes near San Benito Street.
First step
Get a written quote.
Describe the job and we'll come back with a flat-rate range, usually the same day.